Refund policy

Returns & Exchanges

Every 1Below piece is printed just for you when you order. That means no warehouses of unsold gear and it also shapes how returns work.

Something wrong with your order?

If your gear shows up misprinted, damaged, or defective, we'll make it right, full stop. Email hello@1below.com within 30 days of delivery with a photo of the issue and your order number, and we'll send a replacement on us. No return shipping, no forms, no hassle.

Wrong size?

It happens. If the fit isn't right, email us within 30 days and we'll swap it for a new size, one time, free. Keep the original or pass it on to someone who'll wear it — no need to ship it back.

Before you order, check the size guide on every product page. Our tees fit true to size.

Changed your mind?

Because everything is made to order, we can't accept returns or offer refunds for a change of heart. Choose carefully — and if you're unsure between sizes, we're happy to help before you buy. Just reach out.

How to reach us

Email hello@1below.com with your order number and/ or question. We answer within 1–2 business days.